A simple screw broke. You would think this would be an easy fix. But it really wasn’t. After spending about an hour on the phone with the HQ Dr (aka Krisann) I knew I need to take my machine in to visit her. My hubby and son were not happy because they had to carry my Handi-Quilter Avante upstairs and load it into my car – no small feat because this machine weighs ALOT. Luckily, Krisann fixed it while I was relaxing for a weekend down in sunny St George and when I came home I was able to get back to quilting!